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Telema services

Telema automates purchase and sales processes by replacing paper documents with EDI documents. 
Electronic data interchange (EDI) is the basis for all our value added services, integrated or accessible over the web. Here are just a few simple examples of what Telema services enable:

  • exchanging e-orders and e-invoices
  • automating work of sales agents and merchandisers
  • providing B2Bonline store functionality
  • managing sales and inventory reports etc. 


Consulting

Telema specialists advise companies in choosing the most suitable EDI solution. By listening to customers' needs and analyzing their area specific processes Telema sales team proposes the solution that meets the requirements now and can be developed with the growing needs in the future.


Integration

Experienced Project Managers coordinate the integration processes, communicate with clients' IT support and make joining the EDI services as smooth as possible.


Training

Product Managers provide training for service users upon starting. Thorough user manuals are always available online and can be accessed via Telema Portal.


Helpdesk

Telema Helpdesk answers client requests Mon-Fri 9:00 - 17:00

Requests can be sent in at all times through Telema Portal.



Interested?

More about services for sales processes – read in FOR SUPPLIER section.
More about services for purchasing processes – read in FOR BUYER section.