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February 16, 2017
16.02.2017 Baltic retail sector exchanges over 30 million e-documents annually
While there is a some controversy in other sectors regarding compulsory e-invoicing, retail and logistics sector do not need regulations to use e-documents. Replacing thousands of papers, removing manual entry and human mistakes from the process just pays off. In 2016, retailers and suppliers in Estonia, Latvia and Lithuania exchanged more than 30 million e-documents.
EDI (Electronic Document Interchange) has been used in retail in Baltics over 15 years already. The usage is growing steadily as more and more companies realize the benefits of EDI. While in Europe there are over 600 EDI service providers, in Baltics the two major players are Telema and Edisoft. The other EDI operators operate only locally or have currently limited networks.

All major FMCG retailers in the Baltics are using EDI in trade communication with their suppliers. In bigger chains like Rimi, Prisma and Selver, about 90% of orders, invoices and sales reports are exchanged in machine readable format. Over the last years, also smaller chains and independent stores joined EDI networks, adding 120 new suppliers to Telema network. The benefits are clear: replacing paper documents with electronic data saves time and decreases errors, while increasing both customer satisfaction and revenue throughout the supply chain.

In 2016, Telema created more than 12,000 new partner connections in its EDI network, enabling companies in Baltic retail to exchange over 14 million e-documents. As Telema’s market share in Baltics is a little less than 50%, this brings the total EDI market volume to 30 million documents last year.

Hele Hammer, CEO of Telema comments: “Our customers have improved processes in their core operations: buying and selling products. They have EDI orders, EDI waybills and EDI invoices. Last year, we saw an increased interest in “expense” invoices.” She explains: “These are the regular monthly expense invoices that companies receive for rent, communication and leasing, for example. These make up a small percentage of all invoices, but they could be automatically processed as well. The interest was backed up with Estonian and Lithuanian governments taking steps toward e-invoicing regulations”.

Telema AS