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Telema Customer Service Department


Our Customer Support team is here to help. Contact us for assistance with account related or technical issues by filling out a simple form. Our goal is to resolve your issue as quickly as possible!

We also encourage you to visit our Frequently Asked Questions section, where you might find an answer to your question.

Logging into Telema Portal can solve many of your questions:

  •     view the list of received and sent documents;
  •     view the contents of documents;
  •     view and manage users’ accounts;
  •     view and manage company data;
  •     view the list of activated partners;
  •     send requests to Telema Customer Service using Service Request Form;
  •     consult user manuals for using Telema Portal (creating and sending documents).

Please send your support requests through Service Request Form.


Request sent from Telema Portal will be handled within one business day.
Telema Customer Service provides professional support during business hours: Mon-Fri 9:00 - 17:00.


We are at your service.



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